Carrier Appointments
Let carriers self-book, slot appointments dynamically against real arrival times, and tie every appointment to the gate and the dock, so your doors stop sitting idle and then getting slammed.
The Problem
Carriers can't book their own slots, so they show up whenever, and appointments bunch, doors sit empty for an hour and then four trucks arrive at once, and no-shows blow up the plan. Worst of all, the appointment lives in one system while the gate and the dock live in another, so what was scheduled and what's actually arriving have nothing to do with each other.
The Solution
Carrier Appointments is a centralized system that simplifies facility management by automating truck arrival booking, document scanning, and ID capture via computer vision and mobile devices to improve operational predictability and real-time volume visibility.
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Here are the most common questions teams have before getting started with Terminal Carrier Appointments
Yes, through a self-service portal, against the availability you control.
The schedule reflows dynamically against real ETAs.
Yes. Check-in is tied to the appointment and the dock assignment automatically.
No. Start with scheduling and add modules when you're ready.
YARD VISIBILITY - Know where every trailer is, in real time without tagging a single one. Terminal's Yard Visibility and Asset Inventory keeps track of where all of your material is in your yard and gives you single pane of glass reporting of all tasks from gate to dock.
GATE MANAGEMENT - Digitize gate check-in and check-out. With Terminal Gate Management, our computer vision system captures key data on trucks, chassis, trailers, and containers and uploads them before the truck stops at the gate. Check-in/out in under two minutes, no clipboard required.
DISPATCH AND SPOTTER ORCHESTRATION - Terminal assigns the next best move automatically, by priority and proximity, so your spotters stop deadheading and your supervisors stop guessing what's urgent.
LOAD VERIFICATION documents what actually leaves the yard. With Terminal Load Verification capture seal numbers, container condition, load configuration, and BOL defeating retail chargeback fraud and producing the ISO 17712 seal record CTPAT and modern cargo insurers expect.
YARD SECURITY - Verify every driver and load before it moves. Terminal Yard Security checks the driver's identity and the carrier's legitimacy against the appointment automatically, so a fraudulent pickup is stopped before it leaves.
Let's discuss how Terminal can help you with your yard of the future. Start with one application and only pay for what you need. Contact us today to schedule one of the following:
30-minute demo
Needs discovery call
Yard ROI assessment
Anything else...
Powering the yards for brands large and small.
Resources
blog
Yard operations don’t usually fail because of one big system outage. They fail because of small, manual breakdowns that stack up over the course of a day. The launch of Terminal’s Appointments Module is about fixing that reality in a practical way, while laying the groundwork for a more automated yard in the future.
blog
Yard dock management is a crucial link between highway transportation and warehouse activities. It involves coordinating the movement of trailers, drivers, and cargo in the often-neglected area outside your facility. You can think of it as the logistics version of air traffic control – ensuring smooth flow, precise timing, and strategic positioning of assets to avoid delays and optimize efficiency.
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